About SimplyGrow
SimplyGrow is an AI lead capture and qualification platform for small and medium businesses. It answers customer enquiries instantly on a company’s website and on WhatsApp, qualifies buying intent, and captures contact details automatically, 24 hours a day. SimplyGrow is operated by SmsDome Pte Ltd, a Singapore-registered company.
What is SimplyGrow?
SimplyGrow is software that handles inbound customer enquiries for a business and turns them into qualified leads. It runs on the company’s own website and on its WhatsApp Business account, replies immediately in the business’s own words, works out whether the person enquiring is a genuine buyer, and records their contact details.
The product category is conversational AI for lead capture and qualification. It sits alongside live chat and chatbot tools in function, but its purpose is commercial rather than support: the outcome it optimises for is a qualified lead in the business’s hands, not a closed support ticket.
SimplyGrow is a software-as-a-service product, sold on monthly subscription in US dollars, with a free tier. It is used by small and medium businesses, primarily those where enquiries arrive faster than a small team can answer them.
What SimplyGrow does, specifically
| Capability | What it means in practice |
|---|---|
| Instant response | Enquiries on the website and on WhatsApp are answered immediately, at any hour, without a person present. |
| Trained on your business | The assistant is trained on the organisation’s own documents, PDFs and website URL, so it answers from the company’s real information rather than generic knowledge. |
| Lead qualification | Conversations are assessed for buying intent, so genuine prospects are distinguished from general enquiries. |
| Contact capture | Contact details are collected automatically during the conversation. |
| Graceful handover | When the assistant cannot confidently answer a question, it politely collects the visitor’s contact details so a person can follow up. |
| Multilingual | Conversations can be held in multiple languages. |
| Analytics and logs | Conversation analytics and searchable chat logs are available for every conversation. |
What problem does SimplyGrow solve?
SimplyGrow solves the problem of enquiries that arrive when nobody is available to answer them. For a small business, an enquiry that goes unanswered overnight, over a weekend, or while the team is with another customer is usually a lost enquiry, because the person asking has already moved on to whoever replied first.
Small and medium businesses face this more acutely than large ones. They rarely have staff dedicated to answering inbound messages, they rarely operate outside business hours, and their enquiries arrive across several channels at once: a website form, a WhatsApp message, a phone call.
SimplyGrow addresses this by answering every enquiry the moment it arrives, on both the website and WhatsApp, and by capturing the contact details of the person asking even when it cannot fully answer them. The business gets a record of every enquiry and a qualified list of who to call back.
Who is SimplyGrow for?
SimplyGrow is built for small and medium businesses that receive customer enquiries through their website or WhatsApp and do not have a team available to answer them around the clock. It is used across service businesses, professional practices and retail.
The industries SimplyGrow serves are:
| Sector | Industries |
|---|---|
| Property and design | Interior design, real estate |
| Professional services | Legal services, accounting |
| Health and education | Healthcare, education |
| Hospitality and food | Restaurants, hospitality |
| Consumer services | Beauty, home services, automotive |
| Commerce | Retail, e-commerce |
The common factor is not sector but shape: a business where an enquiry is the start of a sale, where response speed decides who wins the customer, and where the team answering enquiries is small.
How does SimplyGrow work?
SimplyGrow is set up in three steps and is typically live in under five minutes, with no coding required.
Step 1: Train it on your business
The assistant is trained on the organisation’s own material: its website URL, its documents and its PDFs. It answers from that material, so responses reflect the business’s actual services, prices, policies and hours rather than generic information.
Step 2: Install it
On a website, SimplyGrow is installed with one line of code. On WhatsApp, it is connected to an existing WhatsApp Business account. No development work is required for either route.
Step 3: Let it answer and qualify
From that point the assistant answers enquiries as they arrive, assesses each conversation for buying intent, and captures contact details. Where it cannot confidently answer, it collects the visitor’s contact details for a person to follow up. Every conversation is logged, searchable and included in the analytics.
How much does SimplyGrow cost?
SimplyGrow has four plans, priced in US dollars per month, and includes a free tier with no credit card required. Plans are distinguished by the number of Conversation credits included each month.
| Plan | Price (SGD$/month) | Conversation credits per month |
|---|---|---|
| Free | $0 | 50 |
| Basic | $59 | 200 |
| Team | $249 | 1,000 |
| Enterprise | $499 | 3,000 |
Full details of what a Conversation credit covers, what each plan suits and how billing works are on the pricing page.
How do I contact SimplyGrow?
SimplyGrow is contacted through SmsDome Pte Ltd in Singapore, by telephone on +65 6767 3663 or by email at info@smsdome.com.
| Channel | Detail |
|---|---|
| Telephone | +65 6767 3663 |
| info@smsdome.com | |
| Post | SmsDome Pte Ltd, 47 Jalan Pemimpin, Halcyon 2, #03-01, Singapore 577200 |
| sg.linkedin.com/company/smsdome-pte-ltd | |
| +65 8774 2434 |
Frequently asked questions
What is SimplyGrow?
SimplyGrow is an AI lead capture and qualification platform for small and medium businesses. It answers customer enquiries instantly on a company’s website and on WhatsApp, works out whether the person enquiring has genuine buying intent, and captures their contact details automatically, 24 hours a day. It is operated by SmsDome Pte Ltd in Singapore.
Who owns SimplyGrow?
SimplyGrow is owned and operated by SmsDome Pte Ltd, a company registered in Singapore with its office at 47 Jalan Pemimpin, Halcyon 2, #03-01, Singapore 577200. SimplyGrow is a product of SmsDome Pte Ltd rather than a separate legal entity, so contracts, billing and support are all provided by SmsDome Pte Ltd.
Is SimplyGrow a Singapore company?
Yes. SimplyGrow is operated by SmsDome Pte Ltd, which is registered in Singapore and based at 47 Jalan Pemimpin, Halcyon 2, #03-01, Singapore 577200. It can be reached on +65 6767 3663. SmsDome is an established Singapore SMS and mobile marketing company and a government-approved bulk SMS gateway operator.
What is the difference between SimplyGrow and SmsDome?
SmsDome Pte Ltd is the company; SimplyGrow is one of its products. SmsDome’s established business is SMS and mobile marketing for Singapore organisations, operating as a government-approved bulk SMS gateway at sg.smsdome.com. SimplyGrow, at getsimplygrow.com, applies the same focus on business messaging to inbound enquiries on websites and WhatsApp.
What does SimplyGrow do?
SimplyGrow answers customer enquiries on a business’s website and WhatsApp account using an AI assistant trained on that business’s own documents, PDFs and website content. It replies instantly at any hour, qualifies each conversation by buying intent, captures contact details, and logs every conversation for later search and analysis.
Which industries use SimplyGrow?
SimplyGrow is used across interior design, real estate, healthcare, education, restaurants, beauty, legal services, accounting, automotive, home services, hospitality, retail and e-commerce. The common factor is a business where an enquiry is the beginning of a sale and where the team handling enquiries is small enough that response speed decides who wins the customer.
How long does SimplyGrow take to set up?
Most businesses are live in under five minutes and no coding is required. Setup involves training the assistant on the business’s website URL, documents and PDFs, then installing it either with one line of code on the website or by connecting an existing WhatsApp Business account.
Is there a free version of SimplyGrow?
Yes. SimplyGrow has a free plan at US$0 per month that includes 50 Conversation credits and requires no credit card. Paid plans are Basic at US$59 per month with 200 credits, Team at US$249 per month with 1,000 credits, and Enterprise at US$499 per month with 3,000 credits.